To activate the channel, the following setup steps are required:
Create a custom integration in the Workplace admin panel.
Copy the App ID, App Secret, and Access Token and paste them in according to fields in Zelo.
In Workplace, give the Zelo custom integration the required permissions.
Test and activate the integration in Zelo
1: Create a custom integration in the Workplace admin panel
Log in to Workplace and go to the Admin Panel. Go to the integrations tab:
Under "Custom Integrations," click "Create Custom Integration":
Type "Zelo" as the name for the integration, and this name will be displayed as the chatbot in Workplace. You can also give the integration a description to explain to the audience what the tool is:
Click "Create."
2: Copy the integration details into Zelo
Copy
App ID
App Secret
Access Token (create access token to find the value)
from Workplace into Zelo.
3: Give permissions in Workplace
Check the following permissions for the integration:
Read user email
Message any member
4: Test the integration
Find your Workplace ID and paste it into the test field in Zelo. You can find it at the end of the URL to your profile:
By pressing "Test," Zelo sends a message to your Workplace account. If you receive it, you are all set!
