Personalized channel delivery 💬
Every individual has a channel preference for certain types of content.
Zelo knows what channel each recipient is most likely to respond in.
When doing auto-reminders, Zelo can track individuals across channels - only using the one that works.
By personalizing channel delivery in the organization, managers can amplify the employee experience with data. By either letting the employees choose their preferred channel or setting the standard for them, companies fast-track the existing communication framework.
Messaging delivery from Zelo can be set up to match the company brand guidelines perfectly, so employees will not notice any new tools, and there is no need for onboarding the audience.
Individual timing ⏰
Timing is critical when it comes to content performance
By harvesting data points and habituating to each individual, Zelo drives execution across the company.
Options for sending to everyone simultaneously or sending manually are also available.
Using an asynchronous send-out method, all employees can receive messages when they are most likely to engage with the content.
Suppose some cases need urgent attention ex. Fire drill, you can also send out companywide information instantaneously, either in groupings by local timezone or all at once.
Powerful Analytics 📊
Provide in-depth company data to decision-makers for empirical decisions.
Measure KPIs and iterate on the fly based on real-time quality dashboards.
Be proactive in your communication by monitoring channel trends, content performance, and timing shifts.
By harvesting data from the organization that today is mostly hidden, Zelo enables you to zoom in on the pulse of your communications. A quick summary for short-notice meetings combined with individual reports of timing, content, location, and technologies provides the flexibility yet gravity you need to make content iterations and data-driven company moves.